Terms of service

Terms of Service

This website is operated by Daisy & Gus / Percy Percy Productions Limited. Throughout the site, the terms “we”, “us” and “our” refer to Daisy & Gus.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minor dependants to use this site under your supervision.

You may not use our products for any illegal or unauthorised purpose.

Products & Availability

We do our best to accurately display and describe our products, colours, and images. However, actual colours and product appearance may vary slightly depending on screens and photography.

All products are subject to availability.

We reserve the right to limit quantities or discontinue products at any time.

Pre-Orders

Some Daisy & Gus products may be sold as pre-orders.

By placing a pre-order:

  • You agree that payment will be taken at checkout
  • Shipping may occur at a later date listed on the product page
  • Release dates are estimates and may occasionally change

If there are any major delays, we’ll communicate updates via email.

Pre-orders may be cancelled before shipment for a full refund.

Pricing & Payments

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Payments are securely processed through Shopify Payments and other approved payment providers.

Shipping

We ship orders from Christchurch, New Zealand.

Shipping times are estimates only and may vary depending on location and courier services.

We are not responsible for delays caused by shipping providers, customs, or events outside our control.

Returns & Refunds

Please refer to our Return & Refund Policy for information regarding damaged items, incorrect orders, returns, and refunds.

Intellectual Property

All content on this website — including artwork, characters, logos, illustrations, audio, animations, designs, and written material — is the property of Daisy & Gus / Percy Percy Productions Limited and may not be copied, reproduced, or used without permission.

Third-Party Links

Some content or services on this site may include links to third-party websites or platforms.

We are not responsible for the content, policies, or practices of third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Daisy & Gus / Percy Percy Productions Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting to this website.

Contact Information

Questions about the Terms of Service can be sent to:

percypercyproductions@gmail.com